Pet Life ® 'Deluxe 360° Vista View' Zippered Soft Folding Collapsible Metal Framed Pet Dog Crate House Carrier w/ Removable Bowl and Pop-out Tray

PET LIFE,

established in 2007 started out as a small purveyor of quality and innovative Pet Supplies, servicing local pet shops in New York and New Jersey. Over the years consumer demand has grown as our Brand’s influence continued to spread both Nationally and Internationally as the Premiere name of Pet Supplies. Our Brand is also made available at the Official Pet Life Online Store. Our Team of pet lovers work hard around the clock to set the highest standards of craftsmanship. We’re always grateful to our Brand Followers who put us on the map, and we’ll never forget that! Giving Back is what set’s us forward, every year we reflect that gratitude by helping support local Animal Shelters in New York and New Jersey, where it all began.

Alongside selling our Pet Life Brand we offer shoppers and consumers over 750 Brands of Pet Supplies across Dog, Cat, Small Animal, Bird, Reptile and Aquatic Supplies providing customers a great destination for shopping all things pet. 

 Pet Life is always dedicated to producing, developing and providing the most meaningful and innovative pet products to improve the daily lives of our pets across the globe. Our goal is to meet the #1 desire of pet owners, to find products that take just as good care of their pets as they do themselves. When you shop at the Official Pet Life Store you receive Free Shipping with an added Free Gift on orders over $50 with 1-Year Warranties on eligible purchases and Free Returns. Here at Pet Life we set the Bark!

OUR HUMBLE BEGINNINGS

Pet Life had launched in New York City in 2007 with 2 driven CEO's, low starting capital and a dream of becoming the leader in the Pet industry which later transcended and evolved into a reality. Pet Life first launched their collections in early 2008 with our very first shipments of dog coats, shoes for dogs (yup) and fashion-forward Cat and Dog Carriers operating in a tiny residential office and warehouse today, our house of brands and it's influence have sprung onto the national and international stage and across all types of categories of pet products thanks in-part to our loyal customer base, after all we're more than just a brand - we're a culture as reflected in our products and collections. In-addition to our flagship brands we offer our shoppers over 750 Brands of Pet Food and Supplies for all loving pet owners from Cat and Dog to Reptile, Bird, Aquatic and Small Animal and with unique perks that include Free-Shipping and Automated Returns, Free-Gifts, 1-Year Warranties on eligible purchases and sneak previews on newer product launches. As an online Retailer we're just different and we pride ourselves on being different.

Every successful business has a story and we wanted to share ours. We'd also like to personally thank all of our dedicated consumers - the ultimate driving force of our success. With a little hard work, focus and the support of our customers we would have never made it this far. We LOVE each and every one of you. The American dream is very much alive!

 OUR (DRIVEN) GOALS

Our mission is to expand our Animal Shelter support throughout the United States, after all this is why we do what we love and that's all about finding ways to give back and we can reach those goals with your continued support! We didn't get here by ourselves and that's something we remind ourselves everyday!

Pet Life's goals are never-ending as we strive to become the worlds largest online Retailers of Pet Supplies - and with your support we'll get there. We're right on that path and we KNOW we'll get there with the continued support of our loyal customers. Every year we seek to progress and relate our message to every customer. We care about the brands we build with blood, sweat and tears we're very focused in delivering the very best products to all our loyal customers that show support and appreciate the work that we do. We'll never stop! there's nothing more joyous than filling a void in the Pet Industry and putting a smile on each and everyone of our customers' faces. We're all about serving our customers and keeping our loyal fans happy. We love you all and we appreciate your commitment to our Brands. We know who you are and we truly care with the greatest of love!

orders ship promptly, shiping calculated at checkout

RETURN, EXCHANGE and WARRANTY Policy

We've made Returns and Exchanges super easy! Simply visit ourReturns and Exchange Portal here

https://shop.petlife.com/a/returns

and input your Order ID and any other requested information and simply follow the Returns and Exchange process. This process automatically allows you to Exchange or Return your Return Eligible items instantly and a Return or Exchange Shipping Label will be emailed to you Free of cost.

1 Year Warranty

As part of our goal to reach a 100% customer satisfaction, Pet Life offers a 1-Year warranty on all purchases made directly through SHOP.PETLIFE.COM for Pet Life, Dog Helios, Touchdog,Touchcat brands.

Return Eligible items are automatically displayed during the Returns and Exchange Portal process. The 1-Year Warranty begins on the Date your order had been delivered or received.

Non Defective Products

Even if your item is Free of Manufacturer defects, we will accept your Return or Exchange within 30 days from the date that the product was purchased. Product must be in new condition in order for your return to be accepted.

Pet Life will automatically issue your refund or ship out your exchange once the item returned is received at our fulfillment center or warehouse. At our discretion, a refund may be issued without requiring a return.

Please note: Pet Life does not accept Returns on any Consumable Items (Food, Treats, Vitamins or Supplements) and on any liquid products (Shampoo's or Sprays).

Defective Products

If the item you received has any manufacturer defects or if the item received is not as described and you’re not completely satisfied with the product you received due to such issue, you can return them for either a refund, credit or exchange. We will pay for your return shipping hassle free and issue you a return label. We're all about keeping you happy as a customer and exceptional customer service.

Please note: Pet Life does not accept Returns on any Consumable Items (Food, Treats, Vitamins or Supplements) and on any liquid products (Shampoo's or Sprays).

Setting up a Return / Exchange

Submitting your Return is now made convenient and Easy.  Simply Click HERE and input your Order Number and any other identifiable information regarding your order (Such as your E-mail) select either Exchange or Return. Whether you're Returning or Exchanging your item a Return Label will be automatically generated for you for you to ship back. If you're exchanging your item we simply select Exchange and you can select any items to exchange that item for.

Once your item is Shipped and Received a Refund or Exchanged item will be automatically processed the same or next day your Return is received!

Return Eligible items are those purchased Brand Direct: Any items with the Brands listed below are eligible.

1. PET LIFE
2. TOUCHDOG
3. TOUCHCAT
4. DOG HELIOS
5. PETKIT