Flipper x PuffNStuffScapes

We are Flipper 

A group of industry friends and entrepreneurs in Santa Barbara, California, passionate about keeping aquariums. We started Flipper in 2008 to make maintaining an aquarium easier by designing and manufacturing products based on real needs. 

We are dedicated to providing the highest quality products possible. From our signature Flipper Cleaners, Platinum Scrapers, and DeepSee Viewers, we make keeping an aquarium cleaner more rewarding, faster to maintain, and promote discovery while keeping your hands dry. 

Questions or feedback email sales@flippercleaner.com. Thank you for choosing Flipper.WHY FLIPPER

DRY HANDS. CLEANER TANK.

Easily removes algae without risking oils, soaps, or contaminants harming your tank. The easier we can make keeping your tank at its best, the more you can enjoy watching it thrive. 

THE FLIPPER EDGE

Maintenance can be a chore so we set out to design innovative solutions to make maintenance a breeze regardless of tank size, type of system, or skill level. We make Flipper for all aquarists. 

PASSION-DRIVEN PRECISION DESIGN

We design and manufacture our products to be precise, powerful, and agile. We know tough algae removal takes effort. Try one of our products and experience the Flipper difference.

Flipper Aquarium Products Shipping Policy:

Free Shipping for ALL Orders

Flipper offers free shipping on EVERY purchase! Your order will be delivered within 2-5 business days. Expedited shipping (1-2 business days) is available for a small surcharge. Free Shipping is currently available in all 50 States.

Flipper Aquarium Products Return Policy:

At Flipper Aquarium Products, Inc., we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, we offer a hassle-free return policy. 

Here are the details:

1. Returns are accepted within 90 days of purchase.
2. The item must be unused, in its original packaging, and in the same condition that you received it.
3. To initiate a return, please contact our customer service team via email (sales@flippercleaner.com) or by phone (805.699.6230). We will provide you with a return merchandise authorization (RMA) number  and instructions on how to proceed with the return.
4. You are responsible for the cost of return shipping, unless the item was damaged or defective upon arrival.
5. Refunds will be issued to the original payment method within 5-7 business days of receiving the returned item.
6. If the item was damaged or defective upon arrival, please contact us immediately and we will arrange for a replacement to be sent to you.

It it's outside of 90 days, we'll always do our best to make it right. 

Flipper Aquarium Products provides a 1 year warranty against factory defects when purchased from an authorized retailer. Please email sales@flippercleaner.com and be sure to include a copy of your receipt to expedite processing. 

Please note we are unable to warranty any products purchased through unauthorized 3rd party sellers including ebay, Amazon, Walmart, Jet, etc.

Thank you for choosing Flipper Aquarium Products, Inc. We value your business and are committed to providing you with the best possible customer service. If you have any questions about our return policy, please do not hesitate to contact us.